Cancellation Policy
Applicable to direct bookings made via our website (e.g., bookfuerte.com). For reservations made through third-party platforms (e.g., Airbnb, Booking.com), the terms stipulated there take precedence.
Timeframes & Fees
- Up to and including 60 days before arrival: free cancellation.
- From 59 days before arrival: 100% cancellation fee on the accommodation rate; the cleaning fee is not charged(or, if already paid, it will be refunded accordingly).
Cancellation & No-Show
- Cancellations must reach us by 12:00 (CET) on the respective day (the time of receipt is decisive).
- No-show: In case of non-arrival without timely cancellation, the total amount will be charged.
Rebookings
- Rebookings (e.g., travel dates/number of guests) are possible subject to availability; rate changes and price differences may apply.
- Any payments already made will be credited towards a confirmed rebooking.
Third-Party Bookings
For bookings via platforms (e.g., Airbnb, Booking.com), only the respective platform terms apply; these may supplement or replace our policy.
